Cancellation Policy
We understand that travel plans can change. This Cancellation & Refund Policy outlines the terms under which you may cancel your safari booking and the refund you may be entitled to.
1. Cancellation by Guest
The refund amount depends on how far in advance you cancel before your scheduled safari date:
| Cancellation Window | Refund Amount | Deduction |
|---|---|---|
| 30+ days before safari | Full refund | ₹500/person processing fee |
| 15–29 days before safari | 50% refund | 50% of total booking amount |
| 7–14 days before safari | 25% refund | 75% of total booking amount |
| Less than 7 days before safari | No refund | 100% — booking is non-refundable |
| No-show (no cancellation) | No refund | 100% — booking is non-refundable |
💡 Pro Tip: Reschedule Instead of Cancel
If your plans change, we can often reschedule your safari to a different date (subject to availability) — this is usually more cost-effective than cancelling and rebooking.
2. How to Cancel
To cancel your booking, contact us through any of these channels:
- Email: contact@safariranthambore.com — include your Booking Reference ID
- WhatsApp: +91 82335 55323
- Phone: +91 82335 55323 (7 AM – 10 PM IST)
Cancellation is effective from the date and time we receive and acknowledge your cancellation request (not the date you sent it).
3. Refund Processing
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method (UPI, bank account, or card)
- International wire transfer refunds may take 15–20 business days
- We will notify you via email/WhatsApp when the refund has been initiated
4. Cancellation by SafariRanthambore
We may cancel your booking in the following cases:
- Permit unavailability: If the Forest Department is unable to issue permits for your requested date/zone
- Incorrect information: If you provided incorrect or fraudulent ID details
- Payment failure: If payment is not received within the communicated deadline
In case of cancellation by us due to permit unavailability, you will receive a full refund or the option to reschedule at no extra cost.
5. Park Closure / Force Majeure
If the safari is cancelled due to circumstances beyond anyone's control, including:
- Park closure by the Forest Department
- Heavy rain, flooding, or extreme weather
- Government orders or national emergencies
- Natural disasters or wildlife safety concerns
In such cases, you will receive:
- Option A: Full refund (processed within 7–10 business days)
- Option B: Free rescheduling to any available date within 6 months
6. Rescheduling Policy
| Reschedule Window | Fee | Conditions |
|---|---|---|
| 15+ days before safari | Free | One free reschedule allowed; subject to availability |
| 7–14 days before safari | ₹500/person | Rescheduling fee applies; subject to availability |
| Less than 7 days | Not available | Rescheduling not possible; cancellation policy applies |
7. Partial Cancellation
If you have booked multiple safaris or multiple travelers:
- You may cancel individual safari slots without affecting the rest of the booking
- Refund for the cancelled slot follows the standard cancellation timeline above
- If the remaining group size falls below the minimum required for the vehicle type, additional charges may apply
8. Non-Refundable Situations
Refunds will not be provided in the following cases:
- You do not show up for the safari ("no-show")
- You are denied entry due to incorrect ID information provided by you
- You arrive late and miss the safari departure
- You are removed from the safari for violating park rules
- You did not see a tiger or specific wildlife (sightings are never guaranteed)
9. Contact for Cancellation
For cancellation requests and refund inquiries:
- Company: SafariRanthambore
- Email: contact@safariranthambore.com
- Phone/WhatsApp: +91 82335 55323
- Hours: 7:00 AM – 10:00 PM IST, 7 days a week